Privacy Policy

1. Information We Collect

Awesome Guys Auto Care ("we," "us," or "our") collects information you provide when booking a service, subscribing to Shine Club, or contacting us. This includes your name, email address, phone number, vehicle information (make, model, year), service address, and payment details. We also automatically collect device information, IP address, and browsing data when you visit our website.

2. How We Use Your Information

We use your information to: schedule and deliver auto detailing services; process payments; manage your Shine Club subscription; send appointment confirmations and reminders; respond to your inquiries; improve our services and website; and send promotional communications (with your consent). We do not sell or rent your personal information to third parties.

3. Information Sharing

We share your information only with: payment processors (Stripe) to complete transactions; our booking platform (Nexfield) to manage appointments; and service providers who assist our operations (e.g., email delivery). All third parties are contractually required to protect your data. We may also disclose information when required by law or to protect our rights.

4. Data Security

We implement industry-standard security measures including SSL/TLS encryption for all data transmission, secure payment processing through PCI-compliant providers, and restricted access to personal information. While no method of transmission over the Internet is 100% secure, we take reasonable steps to protect your data.

5. Cookies and Tracking

Our website uses essential cookies for site functionality and analytics cookies to understand how visitors use our site. You can control cookie preferences through your browser settings. We do not use cookies for targeted advertising.

6. Your Rights

Under California law (CCPA), you have the right to: know what personal information we collect; request deletion of your data; opt out of data sharing; and not be discriminated against for exercising these rights. To exercise any of these rights, contact us at info@awesomeguys-sd.com or call (909) 909-8080.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. Service records are kept for 3 years after your last appointment. Shine Club member data is retained for the duration of your membership plus 1 year.

8. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will delete it promptly.

9. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our services after changes constitutes acceptance of the revised policy.

10. Contact Us

Awesome Guys Auto Care
16870 W Bernardo Dr Ste 100, San Diego, CA 92127
Email: info@awesomeguys-sd.com
Phone: (909) 909-8080